隐私政策 / Privacy Policy
我们收集的信息 / Information We Collect
当您访问我们的网站、下单或联系客服时，我们可能会收集以下信息：姓名、送货地址、电子邮件、电话号码、付款信息以及您与宠物相关的定制需求（如宠物照片）。When you visit our website, place an order, or contact customer service, we may collect the following information: name, shipping address, email, phone number, payment information, and customisation details (e.g., pet photos).
我们如何使用您的信息 / How We Use Your Information
我们收集这些信息是为了：处理您的订单及配送；提供客户服务与售后支持；改善我们的产品与服务；以及在您同意的前提下，向您发送促销资讯。We collect this information to: process your orders and arrange delivery; provide customer service and after-sales support; improve our products and services; and send you promotional updates (with your consent).
信息保护 / Information Protection
我们采用行业标准的安全措施保护您的个人资料，防止未经授权的存取、披露或销毁。We use industry-standard security measures to protect your personal data against unauthorised access, disclosure, or destruction.
信息分享 / Information Sharing
我们不会将您的个人资料出售、交易或转让给第三方，除非是为完成订单所必需的合作夥伴（如物流公司、支付平台）。We do not sell, trade, or transfer your personal information to third parties, except for trusted partners (e.g., logistics, payment platforms) who assist us in fulfilling your order.
您的权利 / Your Rights
您有权随时查阅、修改或删除您的个人资料。如有需要，请联系我们。You have the right to access, amend, or delete your personal data at any time. Please contact us if you wish to do so.
政策更新 / Policy Updates
我们可能会不定期更新本隐私政策，更新后的版本将公布于本页面。We may update this Privacy Policy from time to time. The revised version will be posted on this page.
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